Here is the professional English translation of your Terms and Conditions, adapted for e-commerce standards while maintaining the necessary legal references to Portuguese and EU law.

Last updated: July 1, 2025

1. Company Information

Miguel Arruda Antiques & Design Headquarters: R. de S. Bento - Lisbon, Portugal

Tax Identification Number (NIF): 504336860

Email: online@arruda.pt

Website: https://arruda.pt

2. Products Available

All items available for sale are antique and/or vintage and may show natural signs of age and wear. The authenticity, origin, and quality of the pieces are verified through a specialized curation process.

Note: Photographs are for illustrative purposes. Despite our efforts to provide a faithful representation, slight variations in color or texture may occur due to lighting conditions and the user’s screen settings.

3. Prices and Payment Methods

All prices are listed in Euros (EUR) and include VAT at the current legal rate. The final purchase amount will be displayed at the time of checkout.
The available payment methods are:

• Bank Transfer
• Visa

4. Shipping and Delivery

We ship orders to Portugal and countries within the European Union. Shipping costs are automatically calculated at checkout based on the destination and the weight of the order.

Upon confirmation of purchase, the customer will receive an email with shipping details and a tracking code, where applicable. Delivery times are estimates and may vary depending on the carrier or destination.

5. Returns and Right of Withdrawal

Under Decree-Law no. 24/2014, consumers have the right to withdraw from the contract within 14 days without providing a reason.

• The request must be made in writing via email or through our contact page.
• Products must be returned in the same condition in which they were received.
• The customer is responsible for the return shipping costs, except in cases where the return is due to an error on our part or a defect in the product.
• Refunds will be processed within a maximum of 14 days after the items have been received and inspected.

6. Complaints and Warranties

In the event of a defect, damaged item, or error in the order, please contact us immediately. We guarantee that your request will be handled in accordance with applicable legislation regarding second-hand goods and distance selling.

You may also file a formal complaint via the Electronic Complaints Book: https://www.livroreclamacoes.pt/inicio

7. Privacy and Data Protection

Your data is processed in accordance with the General Data Protection Regulation (GDPR) and our Privacy Policy.
We use your data exclusively for:

• Order processing
• Communication regarding your requests
• Compliance with legal obligations

You have the right to access, rectify, delete, or object to the processing of your personal data. To exercise these rights, please contact us at: online@arruda.pt

8. Intellectual Property

All content on this website, including images, texts, logos, trademarks, and design, is the exclusive property of Miguel Arruda Antiques & Design or its licensors.
Any unauthorized reproduction, copying, or use of any content is expressly prohibited without prior written consent.

9. Applicable Law and Jurisdiction

These Terms and Conditions are governed by Portuguese law and applicable European legislation.
In the event of a dispute, the competent jurisdiction shall be the court of the district where the company’s headquarters are located, unless otherwise provided by law.
Parties may also seek recourse through duly authorized Alternative Dispute Resolution (ADR) entities for consumer disputes.